Inchview Apartment privacy policy

At Inchview Apartment we respect your privacy, and aim to comply with the latest data protection regulations. This policy explains how we collect and handle data relating to website visitors. Please note that this policy may be altered in the future. It was last updated on 6th May 2019.

Who collects the information?
The information is being collected by The Inchview Apartment and the person responsible for handling data is the owner, Lynne Gow, who can be contacted via email at lynne@inchview-apartment.com, or by writing to 1 Inchview Apartments, Burntisland Road, Kinghorn, Fife KY3 9RR. Alternatively, phone: (0044) 07825 286651.

How do we collect information?
Information can be collected in the following ways:

  • If you contact us via our enquiry form.
  • If you sign up to our mailing list.
  • If you make an online booking.

What information is collected?
For enquiries and/or bookings we will only collect the minimum information required for the purposes of being able to contact you and make an accurate record of the booking and process any payments relating to it.

How is your data used?
When you contact us, make a booking or you sign up for offers or newsletters, your data is only used for the corresponding purposes.  Your email address may also be used to gather feedback/reviews from you using a third party site. This is to enable us to capture details of your holiday let experience, allowing us to maintain a high standard of service.

We will not pass your contact details and other personal data to a third party for any other reason.

Some data will also be used for internal record keeping (e.g. for the accounts that we are legally obliged to maintain). .

Who has access to your information?
We will not sell or rent your information to third parties.

We will not share your personal information with third parties for marketing purposes. Personal information will only be given to a third party when we are legally obliged to do so.

Your consent
We will not contact you for marketing purposes by email, phone or text message unless you have given your prior consent. You can change your marketing preferences at any time by contacting us by email:lynne@inchview-apartment.com or telephone on (0044) 07825 286651.

How you can access and update your information
You have the right to ask for a copy of the information we hold about you, and this will be sent to you in electronic format free of charge.

Your right to restriction
You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for marketing purposes;
  • If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at lynne@inchview-apartment.com

Your right to be forgotten
Data will only be stored for as long as it is needed. Unnecessary data will be erased.

The security of your information
When details such as your name and email address are submitted via a contact form or email, this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Payment security
We provide an online service that allows you to pay for your booking using your credit card details or debit card details. We do not store or process credit card details or debit card details on any of our systems; instead we use PayPal, which is a secure online payment gateway to process credit card payments and debit card payments on our behalf.

Breach notification
If we hold records of your personal data and we become aware of a data breach, we will endeavour to inform you of this within 72 hours.

Links to other websites
Our website contains links to other websites of interest. You should note that we do not have any control over those websites, and so cannot be responsible for the protection and privacy of any information which you provide whilst visiting them.

Users under 18 years of age
Any user under 18 years of age must have their parents'/guardians' consent to use our website. Users without this consent are not allowed to provide us with personal information.

Acceptance of these terms
By using our website, you signify your acceptance of the terms of our privacy policy. If you do not agree to the terms of our privacy policy, please do not use our website. Your continued use of our website following the posting of any changes to our privacy policy will mean that you accept those changes.